
People
The what
In a period when legal professionals are overwhelmed by the operational and administrative burdens which take them away from practising the law and growing their business, we bring a fresh, holistic approach to consultancy and training services. Combined with innovative technology, our tailored support ensures your people are inspired to adapt and reconnect with peers, clients and legal work, resulting in a positive effect on your bottom line, an enhanced work-life balance, and happier employees who feel valued and stay with you for longer.
The who
We help the people working in and managing law firms including:
Lawyers I Sole Practitioners I Barristers I Finance Directors I Legal Cashiers I Bookkeepers I Paralegals I Legal Secretaries I Practice Managers I IT Managers & Directors I In-House Trainers I Administrators
The how
Our bespoke ‘people-focused packages’ are designed according to your requirements and business culture. Whether it’s guiding your staff through a change management project such as new software rollout, providing legal accounts training to boost compliance, offering individual and group end user training for newly implemented software or any other people-based consultancy and training requirement, we work collaboratively with you, build strong relationships to last and strive for excellence always.
As a result, we’re awarded with a loyal, repeat client base who are empowered to use their ‘people power’ to optimal professional advantage. You see, as a law firm, you’re a service business whose people are your product. By helping them become the best they can be, the benefits are two way – your company’s productivity will soar and your staff’s satisfaction levels will too.
The where and when
As a small business ourselves, we completely understand the difficulties of fitting training and consultancy into a busy schedule.
One of the few positive outcomes of the pandemic is the acceptance and adoption of virtual service delivery and meetings in our sector.
Historically, traditional law firms preferred a face-to-face delivery which often meant long periods of travel and squeezing everything into one day to maximise value for money. Now, we’re able to carefully tailor our packages and deliver targeted and relevant virtual sessions in bite-size chunks. Not only does this aid information retention and learning, it reduces the disruption to our clients as they’re able to continue ‘business as usual’ for the large proportion of their day.

The why
There are so many advantages to investing in and engaging with your people, to name a few:
Improve retention rates – Employees are less likely to seek advancement opportunities elsewhere.
Develop client engagement – Clients will have a more positive experience in return.
Achieve return on investment – Spend a little on training; see a big difference in your revenue.
Transform recruitment – Not only will you retain employees, you’ll attract good talent too.
Beat your rivals – Happiness impacts performance which impacts competitive ability.
Maximise your HR resources – Recruitment takes time. Put your HR skills to other uses.
Avoid negative conflict – A great working environment creates a healthy company culture.
Generate brand ambassadors – Your employees will go above and beyond as situations demand.
Comply with regulations – Compliance is a non-issue as your people get the job done right.
Use your software fully – Introduce best practices by accessing every software feature.
Get in touch to learn more about how InQuo can motivate your people (and your business) to adjust to these changing times, harness the power of technology and thrive in an era of digital transformation, whatever obstacles come their (and your) way.
Your toolkit
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People
In professional services, our people are our product and our biggest asset. Empower them with the best technology, leadership, data and processes to take a good service and make it outstanding.
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Process
Even with the best technology, an inefficient process will hamper quality and success. Just like software needs updating from time to time, continually reviewing business processes is fundamental.
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Data
The old adage 'rubbish in, rubbish out, has stood the test of time. Data accuracy, quality, integrity, accessibility, security and maintenance are crucial to your business operations.
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Technology
In an era of digital transformation, technology is THE enabler, but it is only one part of the important blend of ingredients which will ultimately determine whether your firm will thrive or even survive.

Our services