Training

 

Our training services place our experienced trainers centre stage, delivering bespoke learning programmes to each individual client’s requirements in a format best suited to their ways of working, be it classroom-based, on-the-job, instructor-led, virtual or blended training.

Having moved the majority of our training from face-to-face to online methods over the past three years, we’ve become more sustainable as a company and we’re able to pass substantial cost savings onto our clients.

Training can hone in on a single particular, job-specific element of case management and legal accounting software, for example the cashiering function, or cover the entirety of a system’s features both at the point of initial rollout and on a follow-up or refresher premise further down the line.

 

Types of services

  • Legal accounts, case and document manage-ment training

    Have you selected new software to streamline all your business processes? Not everyone is going to use the software in the same way. Teams access different interfaces or use the software to serve separate functions. Training can make or break an implementation. It’s not just a thing that happens; it requires careful planning to maximise the return on your investment. A robust and well-considered training plan is essential to get end users to engage with new processes.

  • Microsoft Office training

    Partnering closely with Integrated Office Solutions, we customise your Microsoft environment and train on best usage both across the Microsoft Office suite and within your integrated practice management software. Microsoft is a prime example of universally implemented technology that’s under-appreciated and under-utilised by the majority. That’s why we’re helping law firms to realise the full potential of Word, PowerPoint, Excel, Outlook and Teams for major efficiency and productivity improvements.

  • Super user training

    One of the keys to the success of your software is how well your staff use it. Over time, your practice staff’s expertise in software can gradually weaken. With super user training, we can create a bank of expert users to act as technology champions to new and infrequent users, thereby giving a consistently high level of software knowledge across your law firm.

  • Getting the most from remote meetings

    Remote meetings and training sessions are often more time and cost effective for busy legal professionals in busy law firms. Driven by Covid, we’ve moved from face-to-face to mostly online delivery, simultaneously becoming more sustainable and passing cost savings onto you – our clients.

  • Process automation including templates and workflow design and training

    If your case management software has workflow capabilities, it’s a useful guiding support for superior case handling and progression by your client-facing teams, with triggers activating reliably so that stuff happens when it’s supposed to happen. By mapping your workflow from the word ‘go’ with templates built in, your software will perfectly mirror how your firm works as well as introduce standardisation and uniformity to everything you do.

 
 

Why choose InQuo’s training services?


Benefits include...

 

Devise a training programme that’s unique to you – With training, there’s no one-size-fits-all approach. We’ll personalise your training plan to suit your firm’s requirements.

Spend your time wisely – Avoid all-day, generic training courses and attend short-burst, job-specific sessions for optimal time management.

Become super users of your technology stack – We cover training in case management, legal accounting, Microsoft and other software to elevate your team’s technology skills.

Save money with virtual delivery – Switch from in-person to online methods and negate add-on travel and subsistence fees.

Achieve return on investment on your core tools – You’ve already invested in your systems so learn to use them fully for accelerated ROI.

Maintain firm-wide skill levels – From new starter training, to refresher training, to super user training, empower everyone to turn into technology heroes.

Boost your fee-earning power – Get more work done in less time by improving efficiencies and automating tasks. Your bottom line with skyrocket as a result.

Introduce workflow-based processes – Automate the mundane and spend your time on business-critical duties instead, courtesy of workflow design coupled with training.

  • “It is beyond any shadow of doubt that InQuo has wonderful trainers/instructors, and all other team members who have complete command and grip on their skills and knowledge.”

    – Shaikh Waqar Ahmad, Mind Matrix UK Limited

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